Privacy Policy

Welcome to Acusec. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data.

1. Who We Are

Acusec (“we”, “us”, “our”) is a company operating in South Africa. Our website is located at https://acusec.co.za/

If you have any questions or concerns about this policy or about how we use your data, please contact us at:

Email: info@acusec.co.za
Phone number: 082 612 1884

2. What Information We Collect

We may collect the following types of personal information when you use our website or interact with our services:

Name
Email address
Phone number
Company or organization name (if applicable)
Physical address (if needed for deliveries or billing)

Any other information you voluntarily submit (e.g. via forms, contact requests etc.)

We may also automatically collect non-personal / technical data, such as:

IP address
Browser type and version
Operating system
Pages you visit on our site and how long you stay there
Date and time of your visit
Referring website / how you found us

3. How We Use Your Information

We use your personal information for purposes including:

To respond to your enquiries or requests
To provide services or products you request
To process transactions, billing, or shipping (if applicable)
To improve our website, features, security and user experience
To send you updates, newsletters, or promotional content (if you’ve opted in)
To comply with legal obligations

4. Legal Basis

Where relevant, our processing of your personal data is based on:

Your consent
The necessity to perform a contract with you
Our legitimate interests (e.g. website maintenance, improving services)
Compliance with law

5. Sharing Your Information

We will not sell your personal data. However, we may share your information:

With third-party service providers who assist us (e.g. hosting, email services, payment processors)

If required by law, regulation, or court order

To protect the rights, property, or safety of Acusec, our users or others

All third-party providers we use are required to protect your data and use it only for the purposes for which we engage them.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Facilitate and improve your experience on our site
Remember your preferences
Analyze how our website is used

You may disable cookies in your browser, but note that some parts of our site may not work properly without them.

7. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. After that, we will securely delete or anonymise it.

8. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on applicable laws (including South Africa’s POPIA), you may have the following rights regarding your personal data:

Right to access your personal information
Right to correct/update information
Right to object to processing
Right to request deletion of your data
Right to withdraw consent (where processing is based on consent)

To exercise any of these rights, please contact us via the contact details above.

10. Children

Our website is not intended for use by children under [age, e.g. 13/16 etc.]. We do not knowingly collect personal information from children. If you believe we might have any information from a child, please contact us and we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this policy from time to time. We will post the updated version on this site with a revised “Last updated” date. We encourage you to check periodically.

12. Jurisdiction & Governing Law

This policy and any disputes related to it will be governed by the laws of South Africa.